Quality Management

General

• Code: 276-190607
• Semester: 6th
• Study Level: Undergraduate
• Course type: Υποχρεωτικό, Ειδικού υποβάθρου
• Teaching and exams language: Greek (French for Erasmus students)
• The course is offered to Erasmus students
• Teaching Methods (Hours/Week): Lectures (1) / Practice Exercises (1)
• ECTS Units: 3
• Instructors: Thomareis Apostolos

Course Contents

• Total quality management (TQM)
  Principles of total quality management, theories of Deming, Juran, Crosby, Imai and Taguchi.
• Quality management according to ISO 9000
  Analysis of the ISO 9000, ISO 9001 and ISO 9004 standards, case studies.
• Food safety management according to ISO 22000
  Analysis of the standard, case studies.
• Audit of management systems according to ISO 19011
  Audit program management, audit execution, qualification and evaluation of auditors.

Educational Goals

The course aims to achieve the following learning outcomes for students:

• Understanding of the theories and standards of quality and safety management.
• Familiarity with the application of quality and safety management systems in the food industry.

General Skills

• Search, analysis and synthesis of data and information, using the necessary technologies.
• Decision making.
• Autonomous work.
• Teamwork.
• Work in an international environment.
• Work in an interdisciplinary environment.
• Promotion of free, creative and inductive thinking.

Teaching Methods

Face to face:

• Lectures (theory and exercises) in the classroom.

Use of ICT means

• Lectures with PowerPoint slides using PC and projector.
• Notes in electronic format.
• Post course material and communicate with students on the Moodle online platform.

Teaching Organization

Students Evaluation

Evaluation method:

• Written final exams with essay development and problem solving questions.

The evaluation criteria are presented and analyzed to the students at the beginning of the semester.

Recommended Bibliography

1. Αρβανιτογιάννης I.Σ., Τζούρος N.H., Το Nέο Πρότυπο Ποιότητας και Ασφάλειας Τροφίμων ISO 22000, Εκδόσεις Σταμούλη, Αθήνα, 2006.
2. Καρυπίδης Φ., Ειδικά Θέματα Ποιότητας: Εφαρμογή στη Γεωργία και στα Τρόφιμα, Εκδόσεις Ζήτη, Θεσσαλονίκη, 2008.
3. Λογοθέτης Ν., Μάνατζμεντ Ολικής Ποιότητας: Από τον Deming στον Taguchi και το SPC, ΤQM Hellas-Interbooks, Αθήνα, 1993.

Related Research Journals

1. Food Control.